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Policies &Procedures

Our full policies and procedures are available for you to read within the nursery whenever you want below are just a few outlines.

Equal Opportunities

At Playhouse Day Nursery we do not discriminate against any child or adult and provide equal opportunity to all regardless of race, religion, ethnic background, gender or disability.

Illness Policy

If your child is going to be absent could you please inform the nursery.  We ask that if your child has had sickness and diarrhoea that they are clear from it for 48 hours before returning to the nursery.

Complaint Procedure

If at any time you feel there is a problem please speak to a member of staff who you feel can appropriately deal with it, for example your child’s key worker, deputy manager, manager or owner.

If you do not feel we have dealt with your complaint to your satisfaction you may wish to contact Ofsted at the address below:

Royal Exchange Buildings
St Ann’s Square
Manchester
M2 7LA

Tel:  08456 404040